At Vintage KW, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase from www.vintagekw.com.

1. Information We Collect

When you use our website or place an order, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase information
  • Payment and transaction information
  • Device, browser, and IP information
  • Information collected through cookies and similar technologies

Payment information may be processed directly by our payment service providers and may not be stored directly by Vintage KW.

2. How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders
  • Process payments and refunds
  • Communicate with you regarding your order
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and customer experience
  • Comply with legal and regulatory requirements
  • Send marketing communications where you have agreed to receive them

3. Shopify

Our online store is hosted through Shopify, which provides the e-commerce platform that allows us to offer our products and services online.

Your information may be processed by Shopify and other service providers required to operate our store, process orders, and provide payment or delivery services.

4. Sharing Your Information

We may share necessary personal information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Delivery and courier companies
  • Website and e-commerce service providers
  • Analytics and technology providers
  • Professional or legal advisers where necessary

We do not sell your personal information.

We may also disclose information when required by applicable law, regulation, court order, or government authority.

5. Cookies

Our website may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors use the site, improve performance, and support relevant marketing.

You may manage or disable cookies through your browser settings, although certain website features may not function properly without them.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, maintain business records, and comply with legal obligations.

8. Your Rights

Subject to applicable laws and regulations, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of eligible personal information
  • Withdraw consent for certain uses of your information
  • Opt out of marketing communications

9. Third-Party Links

Our website may contain links to third-party websites or services.

Vintage KW is not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

The latest version will always be published on this website.